Accessibility Statement

physiomentor.ch is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying relevant accessibility standards to ensure we provide equal access to all our visitors.

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Accessibility Standards

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities and user-friendly for everyone.

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Current Accessibility Features

Our website includes the following accessibility features:

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Navigation and Structure

• Clear and consistent navigation throughout the site

• Descriptive page titles and headings

• Logical heading structure (H1, H2, H3, etc.)

• Skip-to-content links for keyboard navigation

• Breadcrumb navigation where applicable.

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Visual Design

• Sufficient colour contrast between text and background

• Text can be resized up to 200% without loss of functionality

• Content does not rely solely on colour to convey information

• Consistent layout and design patterns.

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Images and Media

• Alternative text (alt text) for informative images

• Decorative images marked appropriately

• Captions or transcripts for video content (where available)

• Audio descriptions for video content (where applicable).

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Forms and Interactive Elements

• Clear form labels and instructions

• Error messages that clearly describe issues and solutions

• Keyboard accessible form controls

• Logical tab order for navigation.

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Technical Features

• Valid HTML markup

• Semantic HTML elements used appropriately

• Keyboard navigation support

• Screen reader compatibility

• Focus indicators for interactive elements.

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Known Limitations

We acknowledge that some parts of our website may not yet be fully accessible. We are actively working to address the following known issues:

• Some older PDF documents may not be fully accessible

• Third-party embedded content (videos, maps) may have limited accessibility

• Some complex interactive elements may require additional keyboard navigation improvements.

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Ongoing Improvements

We regularly review and update our website to improve accessibility. Our efforts include:

• Conducting regular accessibility audits

• Testing with assistive technologies

• Training our team on accessibility best practices

• Implementing user feedback to improve accessibility

• Staying current with accessibility guidelines and standards.

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Feedback and Assistance

We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

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Accessibility Contact:

• Email: tommy@physiomentor.ch 

• Subject Line: Website Accessibility

• Response Time: We aim to respond within 2 business days.

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General Contact:

Business owner: Tomasz Bieś trading as physiomentor.ch

Email: tommy@physiomentor.ch
Address: Mühledorfstrasse 2A, 3018 Bern, Switzerland

Website: www.physiomentor.ch​

 

Alternative Access Methods

If you experience difficulty accessing any content on our website, we offer the following alternatives:

• Phone Consultation: Contact us to discuss your needs over the phone

• Email Support: Request information or services via email

• Alternative Formats: Documents can be provided in alternative formats upon request

• Personal Assistance: We can arrange alternative ways to access our services.

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Third-Party Content

Some content on our website may be provided by third parties (such as embedded videos, social media feeds, or payment processors). While we strive to ensure all content is accessible, we cannot always control the accessibility of third-party content. If you encounter issues with third-party content, please contact us, and we will work to provide alternative access methods.

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Legal Framework

This accessibility statement is prepared in accordance with:

• Swiss Federal Act on the Elimination of Discrimination against People with Disabilities (DDA)

• Web Content Accessibility Guidelines (WCAG) 2.1

• European accessibility standards (where applicable)

• Best practices for digital accessibility.

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Technical Specifications

Our website is designed to be compatible with:

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Assistive Technologies:

• Screen readers (JAWS, NVDA, VoiceOver, TalkBack)

• Voice recognition software

• Keyboard-only navigation

• Switch navigation

• Screen magnification software.

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Browsers and Devices:

• Modern web browsers (Chrome, Firefox, Safari, Edge)

• Mobile devices and tablets

• Various operating systems

• Different screen sizes and resolutions.

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Accessibility Testing

We regularly test our website using:

• Automated accessibility testing tools

• Manual testing with keyboard navigation

• Screen reader testing

• Colour contrast analysers

• User testing with people with disabilities (when possible).

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Updates and Maintenance

This accessibility statement will be reviewed and updated:

• Annually or when significant website changes are made

• Following user feedback about accessibility issues

• When new accessibility standards or guidelines are released

• As part of our ongoing commitment to improvement.

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Complaints and Enforcement

If you are not satisfied with our response to your accessibility concerns, you may contact:

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Swiss Disability Organisations:

• Inclusion Handicap (Swiss umbrella organisation for disability organisations)

• Cantonal disability rights offices

• Federal Office for Equality for People with Disabilities (EBGB).

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Mediation Services:

• Local ombudsman services

• Consumer protection organisations.

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Contact for Accessibility Matters

Business owner: Tomasz Bieś trading as physiomentor.ch

Email: tommy@physiomentor.ch
Address: Mühledorfstrasse 2A, 3018 Bern, Switzerland

Website: www.physiomentor.ch​

Response Time: We aim to respond within 2 business days.

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Quick Accessibility Tips for Users

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Keyboard Navigation:

• Use the Tab key to move between links and buttons

• Use Enter or Space to activate buttons and links

• Use the arrow keys within menus and content areas.

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Screen Reader Users:

• Navigate by headings using the H key

• Use landmark navigation (main, navigation, footer)

• Access skip links at the top of each page.

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Visual Adjustments:

• Zoom text up to 200% using browser settings

• Use high contrast mode in your operating system

• Adjust colour settings through your browser or OS.​